Managed Service Provider Management Plans

Managed Service Provider Service Agreement



All Plans Include
• Proactive Device management and monitoring
• Microsoft and 3rd Party Patch Management
• 24/7 Advanced Security Monitoring w/Alerting & Reporting
• Managed Anti-Virus & Ransomware Workstation Protection
• Microsoft 365 / Google Workspace Management
• Network Monitoring & Management
• Paid Holiday Support
• 24/7 Onsite and Remote Emergency Support


Starter Plan - Per Device Pricing
• Paid Business Hours Remote Support
• Paid Business Hours Onsite Support* (2-Hours of Tech Time Included per month)


Premium Plan - Per Device Pricing
• Unlimited Business Hours Remote Support
• Unlimited Business Hours Onsite Support


ChromeOS Plan - Per Device Pricing
• Paid Business Hours Remote Support
• Paid Business Hours Onsite Support* (2-Hours of Tech Time Included per month)


AYCE Plan - Per User Pricing (Must match what is indicated in Microsoft 365 or Google Workspace)
• Unlimited Business Hours Remote Support
• Unlimited Business Hours Onsite Support

Network Management