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Managed Service Provider Service Agreement
All Plans Include
• Proactive Device management and monitoring
• Microsoft and 3rd Party Patch Management
• 24/7 Advanced Security Monitoring w/Alerting & Reporting
• Managed Anti-Virus & Ransomware Workstation Protection
• Microsoft 365 / Google Workspace Management
• Network Monitoring & Management
• Unlimited Business Hours Remote Support
• Unlimited Business Hours Onsite Support (Trip Charge Not Included)
• Paid Holiday Support
• Paid 24/7 Onsite and Remote Emergency Support
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Configurable Options
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