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Managed Service Provider Service Agreement



All Plans Include
• Proactive Device management and monitoring
• Microsoft and 3rd Party Patch Management
• 24/7 Advanced Security Monitoring w/Alerting & Reporting
• Managed Anti-Virus & Ransomware Workstation Protection
• Microsoft 365 / Google Workspace Management
• Network Monitoring & Management
• Paid Holiday Support
• 24/7 Onsite and Remote Emergency Support


Starter Plan - Per Device Pricing
• Paid Business Hours Remote Support
• Paid Business Hours Onsite Support* (2-Hours of Tech Time Included per month)


Premium Plan - Per Device Pricing
• Unlimited Business Hours Remote Support
• Unlimited Business Hours Onsite Support


ChromeOS Plan - Per Device Pricing
• Paid Business Hours Remote Support
• Paid Business Hours Onsite Support* (2-Hours of Tech Time Included per month)


AYCE Plan - Per User Pricing (Must match what is indicated in Microsoft 365 or Google Workspace)

• Unlimited Business Hours Remote Support
• Unlimited Business Hours Onsite Support


Configurable Options
x How many computers are we managing? $55.00 USD
x How many computers are we managing? $80.00 USD
x How many users are we managing? $45.00 USD
x How many users are we managing? $150.00 USD
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Order Summary